At Ashton Trails, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy explains how we process, ship, and deliver products worldwide.
We ship products to customers worldwide. Please note that delivery times and availability may vary depending on your location.
Orders are typically processed within 2–4 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Standard delivery times range from 7–21 business days, depending on your destination.
Delays may occur due to customs clearance, local postal services, or unforeseen circumstances such as weather or courier issues.
We are not liable for delays beyond our control, but we will assist you in tracking and resolving any shipping issues.
Shipping fees, if applicable, will be displayed at checkout before confirming your order.
Additional customs duties, taxes, or fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Ashton Trails only accepts Cash on Delivery (COD) as the payment method. Customers are required to make full payment at the time of delivery.
Once your order has been shipped, you will receive a confirmation email with tracking details (if available for your destination).
If delivery cannot be completed due to:
Incorrect shipping details provided by the customer
Refusal to pay at delivery (COD orders)
Absence at the delivery address
The order may be canceled, and future orders may be restricted.
If your order arrives damaged, please contact us at [email protected] within 48 hours of delivery with photos of the product and packaging.
If your package is lost in transit, we will work with the courier to resolve the issue.
For any shipping-related questions, please contact us:
Email: [email protected]
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